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Terms of Service 2018-05-25T18:39:55+00:00

Terms of Service

The following “Terms of Service” (hereinafter referred to as the “TOS” or “Agreement”) sets forth the terms and conditions governing your RecruiterVT account. RecruiterVT is referred to as THIS SITE in the rest of this document. Together with our Terms of Use and Privacy Policy, these Terms of Service and your use of this website, its services and materials (collectively, the “Site”).

THIS SITE currently provides users with access to training resources (training modules, training videos, training games, training graphics, educational documents, aptitude tests etc), including various reference and communications tools, (newsletters, blogs etc.), forums, shopping services, and personalized content (collectively referred to as the “Services”). Most of these Services of THIS SITE are provided for a fee. You also understand and agree that the Service may include sponsorships or advertisements. Unless explicitly stated otherwise, any new features that augment the current Service, including the release of new services, shall be subject to the TOS. You understand and agree that the Service is provided “AS-IS” and that THIS SITE assumes no responsibility for the timeliness, deletion, delivery problems or failure to store any user communications or personalization settings.

THIS SITE may charge subscription service for online training resources. You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.

Account Fees & Registration

The use of certain products and services on THIS SITE may require registration for a user account (“User Account”). Should you choose to register, you agree to provide true, complete and accurate registration information (“Registration Information”). You are responsible for updating and maintaining the accuracy of Registration Information. If you provide any Registration Information that is untrue or inaccurate, not current, or incomplete, or if THIS SITE suspects that your Registration Information is untrue, inaccurate, or incomplete, then we may, in its sole discretion, suspend, terminate, or refuse future access to THIS SITE. Registration Information will be subject to the “TOS” of THIS SITE (which is incorporated by reference herein).

You are responsible for maintaining the secrecy and security of any personal or User Account information. You are responsible and liable for any conduct on THIS SITE under your User Account. THIS SITE is not responsible for any unauthorized use of your User Account. If you believe there has been unauthorized use of your User Account, you must notify THIS SITE immediately.

Only the authorized licensed user is permitted to use the password protected training content within THIS SITE. If anyone loans or discloses their User Name and Password or otherwise knowingly or unknowingly allows unauthorized access into the fee-based content, the original site license holder shall be responsible for and will be billed a full month’s fee for each month an unauthorized user logs into THIS SITE.

All sales are final.

Candidates

1. Course: Recruiting Candidates

  • Chapter 1: Overview of Recruiting
  • Chapter 2: Candidate Interest – How do We Know?
  • Chapter 3: First Contact with Candidates
  • Chapter 4: Resistant Candidates
  • Chapter 5: Why Passive Candidates
  • Chapter 6: Where do you Find These Passive Candidates?
  • Chapter 7: How to Deal with Candidates on the Job Boards?
  • Chapter 8: How to Telephone Source for Names
  • Chapter 9: Making First Contact
  • Chapter 10: Getting Referrals
  • Chapter 11: When Candidates Respond with “I’m Happy”

2. Course: After They Say Yes

  • Chapter 1: Qualifying the Candidate
  • Chapter 2: How to Keep Candidates from Flaking Out
  • Chapter 3: When the Candidate Says “Yes”
  • Chapter 4: Move the Candidate Forward and Set Expectations
  • Chapter 5: How to Handle Candidate Concerns about the Economy

3. Challenges With Candidates

  • Chapter 1: The Very Eager Candidate

Clients

1. Course: Gatekeepers

  • Chapter 1: Getting Through Receptionists
  • Chapter 2: Getting Through The Receptionist With Empathy

2. Course: Niche Development

  • Chapter 1: Niche Development
  • Chapter 2: Unique Selling Proposition
  • Chapter 3: Pockets of Opportunity

3. Course: Selling to Clients

  • Chapter 1: Finding the Real Decision Maker
  • Chapter 2: How to Talk to Clients
  • Chapter 3: How to Ask for business
  • Chapter 4: Overcoming Client Objections
  • Chapter 5: Identifying Key Selling Points: Differentiation
  • Chapter 6: Principles Behind Sales and Client Development
  • Chapter 7: How to Get Business Without Cold Calling
  • Chapter 8: Selling Your Service by Using SPIN Selling

4. Course: Challenges with Clients

  • Chapter 1: Turning HR Into an Advocate
  • Chapter 2: Slow Moving Clients
  • Chapter 3: Confirming The Fee
  • Chapter 4: Hey We Know That Guy
  • Chapter 5: Major Pitfalls to Avoid When Selling Services
  • Chapter 6: You’ll Have to Deal with HR

5. Course: How to Take the Search Assignment

  • Chapter 1: Taking the Search Assignment
  • Chapter 2: The Organizational Chart Tool
  • Chapter 3: Pitfall #1: Not Assuming a Leadership Role with the Client
  • Chapter 4: Pitfall #2: Not Setting Expectations
  • Chapter 5: Pitfall #3: Not Knowing the Client’s Processes for Hiring
  • Chapter 6: Pitfall #4: Not Getting All of the Decision Makers Involved
  • Chapter 7: What to Ask the Client When You Take the Search Assignment
  • Chapter 8: Creating a Performance Profile
  • Chapter 9: Discussing Candidate Comp with the Client
  • Chapter 10: Learning More About Your Client’s Organization
  • Chapter 11: Getting Referrals from Your Client
  • Chapter 12: Expectations with the Client
  • Chapter 13: Summary of Taking Search Assignments

6. Course: Marketing Candidates

  • Chapter 1: MPC Candidates Part 1
  • Chapter 2: MPC Candidates Part 2
  • Chapter 3: MPC Candidates Part 3
  • Chapter 4: MPC Candidates Part 4
  • Chapter 5: More on MPC Candidates
  • Chapter 6: How to Qualify the Candidate You Will Market
  • Chapter 7: Getting Through Gatekeepers When Marketing a Candidate
  • Chapter 8: Confirming the Fee when you MPC

Deal Management

1. Course: Closing Deals

  • Chapter 1:Vital Signs of Your Deal
  • Chapter 2: The Ideal Close
  • Chapter 3: Candidates
  • Chapter 4: Clients
  • Chapter 5: Testing the Offer with the Candidate
  • Chapter 6: Resignation Prep and Counteroffer Issues
  • Chapter 7: How the Resignation meeting Will Unfold
  • Chapter 8: After the Candidate Turns in Notice
  • Chapter 9: After You Have Made the Placement
  • Chapter 10: Resurrecting the Placement

2. Course: Interviews and Candidates

  • Chapter 1: The Candidate Interview Prep
  • Chapter 2: Discussing Candidate’s Employer During the Interview
  • Chapter 3: Addressing Key Performance Issues
  • Chapter 4: Bringing Closure to the Meeting
  • Chapter 5: Candidate Interview Debrief
  • Chapter 6: Questions to Ask the Candidate During the Debrief

Personal Development

1. Course: Developing the Character of a Big Biller

  • Chapter 1: Big Biller Character Traits
  • Chapter 2: Journals and Creative Ideas
  • Chapter 3: Creating a Business Reading Plan

2. Course: How to Improve Call Performance

  • Chapter 1: How to Make More Calls
  • Chapter 2: How to Overcome Phone Fear

3. Course: Influence and Persuasion

  • Chapter 1: Three Steps to Gaining Influence
  • Chapter 2: Intro to Influence
  • Chapter 3: The Contrast Principle
  • Chapter 4: The First Cardinal Rule of Human Behavior
  • Chapter 5: Principle of Reciprocity 
  • Chapter 6: Scarcity Principle
  • Chapter 7: Principle of Social Proof

4. Course: Time Management

  • Chapter 1: Time Management
  • Chapter 2: Cutting Through the Information Clutter
  • Chapter 3: Annual Goals
  • Chapter 4: Specific Goals of Achievement
  • Chapter 5: Seven Secrets of Good Planning
  • Chapter 6: Daily Planning

5. Course: Communication Skills

  • Chapter 1: Eliminating UH from Your Vocabulary
  • Chapter 2: Building Authority in your Voice

6. Course: Motivation

  • Chapter 1: The Seven-­Step Motivation Ritual

STAFFING SALES TRAINING

1. Course: Client Development Sales

  • Chapter 1: Strategy: Getting New Clients
  • Chapter 2: If You Have To Cold Call
  • Chapter 3: Gain Credibility Through Research
  • Chapter 4: Sales Principles
  • Chapter 5: SPIN Selling
  • Chapter 6: The Implication Quadrant
  • Chapter 7: Dealing With a Problem Client
  • Chapter 8: How To Get To The Decision Maker
  • Chapter 9: Client Pain Points And The Emotional Context
  • Chapter 10: Be The Trusted Advisor
  • Chapter 11: Probing Questions – The Power of W5H
  • Chapter 12: Voice Authority Attitude
  • Chapter 13: Phone Power Secrets
  • Chapter 14: Relationship Selling Doesn’t Work

2. Course: Onboarding

  • Chapter 1: Client Relationship Secrets
  • Chapter 2: Setting Expectations With Clients
  • Chapter 3: Managing The Process
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